Budgets & billing

Waveguide bills a flat monthly base per plan plus metered overage on AI model usage. This page explains exactly how the meter works and what happens at each threshold — the goal is that you can never be surprised by a bill.

What’s metered

Only AI model tokens your agent consumes: reading data, thinking, writing replies and creative. Metering happens per model call, priced to the cent at published per-token rates, and recorded in a ledger you can inspect on Dashboard → Billing. Your ad spend is not our billing — money you spend on Meta goes to Meta and is governed by your daily spend cap, not your plan.

Two independent meters record every call (one in the runtime, one in the egress proxy) and are reconciled daily — a disagreement is an incident on our side, never a mystery charge on yours.

Included budgets

The included budget resets each calendar month. Most single-business tenants on Starter stay inside it; the agent also economizes automatically, running scheduled work on a fast, cheap model and saving the strong model for hard problems.

The 80 / 100 / 120 guardrails

• 80% — heads-up. You get an email. Nothing changes.
• 100% — economy mode. The agent switches to the lighter model for non-urgent work. Usage beyond the included budget bills as overage at our cost × 1.3, metered daily.
• 120% — hard stop. The agent pauses itself completely and won’t run again until you explicitly resume it from the dashboard. This is the ceiling on your worst-case month, and each threshold emails you exactly once per cycle.

Trials

Every plan starts with a 14-day free trial. Your card is collected at checkout (via Stripe) but nothing is charged until day 15. We email you 3 days before the trial ends. Cancel from the Billing page any time during the trial and you pay nothing.

Managing your subscription

Dashboard → Billing shows your plan, trial status, live budget meter, and month-to-date overage estimate. Manage subscription opens the Stripe customer portal where you can:

• switch plans (upgrades apply immediately, including the bigger included budget; downgrades at next cycle),
• update your payment method,
• download invoices,
• cancel (takes effect at period end).

Failed payments

If a charge fails, we email you and your agent keeps running for a 7-day grace period while Stripe retries and you update the card. If payment still fails after the grace period, the agent pauses until billing is fixed — your data is untouched.

Leaving

Cancel any time. After cancellation the agent stops, and your data remains available for export for 30 days. You can also delete everything immediately from Settings — workspace, vault, history, machine — permanently.