feature July 5, 2026
The operator release: money, phones, and playbooks
Waveguide now works the two front doors of a small business — the phone and the money — and ships playbooks so a first mission starts from something proven, not a blank box.
Get paid
- Stripe actions on your own account: chase overdue invoices, retry failed payments, send payment links, pause (instead of losing) subscriptions
- Chargeback defense: a new dispute wakes the agent, which assembles the evidence and drafts the response in Stripe before the deadline
- Refunds and credits are always yours to approve — money never leaves your account without you
Answer every call
- AI receptionist: provision a phone number with a persona for your business; every call becomes a captured lead, a booked slot, and a confirmation text
- Call mining: transcripts are checked for the quote request nobody logged and the callback nobody calendared
- Caller speech is treated as untrusted input end to end — quarantined before it can influence any action
New tools in the catalog
- Dropbox Sign (e-signatures), Google Business Profile (reviews, hours, posts), QuickBooks Online (AR aging, invoices), and Jobber (field-service jobs and quotes)
- Connected tools now wake the agent: vendor webhooks fire instantly, and push-less signals (like new Google reviews) are polled with delta detection
- Free weather signals for schedule-aware playbooks — the reschedule texts go out two days before the storm
Playbooks
- One-click mission templates matched to your industry: fill an open shift, speed-to-lead, no-show recovery, maintenance dispatch, review generation, invoice chasing, and more
Safety
- Every executed action now records its undo path in the activity feed — or says honestly that there isn’t one