Email us. A human answers.
No ticket portal, no chatbot maze. One address, subject-tagged so the right person sees it first: hello@waveguide.adwave.com
Sales
Plan questions, agency and multi-tenant setups, consolidated billing on Scale.
We reply within one business day.
Email sales →Support
Anything not working the way the docs say it should — sign-in trouble, connections, billing.
Trial and paid customers alike; priority queue on Scale.
Email support →Security disclosures
Found a vulnerability? We want to hear it first and we take reports seriously.
Acknowledged fast, handled confidentially.
Email security disclosures →Privacy requests
Data export, deletion, DPA questions, or anything GDPR/CCPA related.
Export and deletion are also self-serve in Settings.
Email privacy requests →