Changelog

Ask is no longer one shared thread for every goal, answer, and scheduled check.

Inbox

• Needs you (approvals), Suggested (opportunities), and Updates (schedules, digests, events) live on Ask home
• Start job from an Inbox item opens a dedicated job chat
• Ambient briefs stay out of your chat history

Chats

• One chat per job and per free-form Ask
• Open from the Chats list or Open chat on a Job
• Slack thread replies continue the same ask chat

Compat

• GET /ask-thread without conversation_id returns an empty migrated payload; use /conversations and /inbox

The What it’s doing panel on Jobs (and live Runs) no longer dumps the full agent narrative as a wall of text.

• While your agent is working, you see only the latest step, with a spinner
• Expand the disclosure for the full step list and tool Steps
• When a run finishes, the panel stays collapsed under What it did — no endless “Working…” spinner after the live stream expires
• Cumulative stream snapshots are coalesced so the same paragraph isn’t repeated over and over

Complex Asks no longer collapse into hollow outreach briefs. Waveguide classifies each mission’s job kind, then routes planning:

• outreach — classic brief + research/outreach loop
• campaign / implement / analyze / hybrid — Mission Graph only (prefer_job_graph if a brief is proposed)
• implement / hybrid — design → build (code_bundle) → wire → verify, with optional continuous ops via mission_schedule
• Dashboard shows the inferred kind on Ask and lets you pin kind on the job page
• Deliverables can download code_bundle archives (gzip) and show the entrypoint

Waveguide can book meetings three ways — and agents use one Scheduling Service for all of them.

Public booking

• Native Waveguide booker at /book/{your-slug} (Google Calendar + your SOUL windows)
• Or redirect to Calendly when that’s your mode
• Or share an external booking link only

Connect Calendly

• OAuth beside Google Calendar; pick an event type on About my business
• Invitee webhooks sync leads and cancellations when your Calendly plan allows it

Agent + SDR

• Tools scheduling_list_slots, scheduling_book, scheduling_share_link
• Mission template SDR: voice → book → Meet with the sdr-booker skill

Waveguide now works the two front doors of a small business — the phone and the money — and ships playbooks so a first mission starts from something proven, not a blank box.

Get paid

• Stripe actions on your own account: chase overdue invoices, retry failed payments, send payment links, pause (instead of losing) subscriptions
• Chargeback defense: a new dispute wakes the agent, which assembles the evidence and drafts the response in Stripe before the deadline
• Refunds and credits are always yours to approve — money never leaves your account without you

Answer every call

• AI receptionist: provision a phone number with a persona for your business; every call becomes a captured lead, a booked slot, and a confirmation text
• Call mining: transcripts are checked for the quote request nobody logged and the callback nobody calendared
• Caller speech is treated as untrusted input end to end — quarantined before it can influence any action

New tools in the catalog

• Dropbox Sign (e-signatures), Google Business Profile (reviews, hours, posts), QuickBooks Online (AR aging, invoices), and Jobber (field-service jobs and quotes)
• Connected tools now wake the agent: vendor webhooks fire instantly, and push-less signals (like new Google reviews) are polled with delta detection
• Free weather signals for schedule-aware playbooks — the reschedule texts go out two days before the storm

Playbooks

• One-click mission templates matched to your industry: fill an open shift, speed-to-lead, no-show recovery, maintenance dispatch, review generation, invoice chasing, and more

Safety

• Every executed action now records its undo path in the activity feed — or says honestly that there isn’t one

The first public release of Waveguide — the agent runtime for your growth loop.

The agent

• Always-on agent per tenant, running in an isolated sandbox with default-deny networking
• Wakes on real signals: lead arrivals, email replies, calendar changes, campaign webhooks, scheduled digests
• Multi-model routing: fast model for triage and digests, flagship model for real work, heavyweight escalation on Growth and Scale
• Customizable persona (SOUL.md) seeded from your onboarding answers

Connections and channels

• Gmail, Google Calendar, Meta Ads, and Stripe connections — one OAuth click each, tokens vaulted
• Slack, Telegram, and email as reporting and approval channels
• Tools via MCP: curated catalog (Apollo, Hunter, Instantly, Mailchimp, wavetable) plus any MCP server by URL, with risk classification and tool-poisoning scans; Firecrawl research scrape is platform-included and metered
• Social accounts (X, Instagram, LinkedIn, …) connect under Connections via the platform social backend (Ayrshare) — not as a Tools API-key card

Missions

• Goal-driven outreach: state a goal, approve the mission brief, watch the funnel
• Four autonomy levels, per-mission budgets, dry-run mode
• Email, social, voice (with consent gates and AI disclosure), and Google Meet attendance
• Suppression lists, jurisdiction rules, and cross-mission frequency caps

Safety

• T0–T3 risk tiers enforced in the egress proxy; T3 always requires a human
• Quarantine for untrusted content with taint tracking into approvals
• Anomaly auto-pause, the 80/100/120 budget ladder, and the kill switch
• Full audit trail with one-click export; self-serve tenant deletion

Billing

• Self-serve signup with $5 free AI credits (no card); paid plans with optional 14-day trial
• Metered AI usage with live spend visibility and automatic guardrails